Refund Policy

At Spick N Span Solutions, customer satisfaction is our top priority. We are committed to delivering high-quality cleaning services and ensuring our clients are happy with the results.

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1. Service Satisfaction Guarantee

If you are dissatisfied with our service, please notify us within 24 hours of the service being completed. We will arrange a re-clean at no extra cost to address the issue.

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2. Refunds​

In circumstances where the issue cannot be resolved through a re-clean, a partial or full refund may be offered at the discretion of Spick N Span Solutions' management. Factors such as the nature of the concern, service scope, and supporting evidence may be considered.

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3. Consumer Rights​​

This policy operates in addition to your rights under Australian Consumer Law, including your entitlement to a remedy for services that are not delivered with due care, skill, or as agreed.

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4. Contact Us​

To report an issue or request a re-clean or refund, please contact us at:

Spick N Span Solutions Pty Ltd

Email: contact@spicknspansolutions.com.au 

Phone: +61 434 712 345

Website: www.spicknspansolutions.com.au